Effective date: June 29, 2026
Welcome to IntroVertigo. These Terms of Service ("Terms") are an agreement between you and Fogotta, LLC ("Fogotta," "we," "us," or "our"), the maker of the IntroVertigo app (the "Service"). Please read them carefully. We have tried to keep them plain and human, because IntroVertigo is meant to be a comforting product, not a confusing one.
These Terms include some important provisions about dispute resolution (Section 18) and about the limits of our liability (Sections 11, 12, and 13). Please read those sections closely.
By creating an account, or by accessing or using the Service in any way, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
Our Privacy Policy — available at https://intro-vertigo.com/privacy — explains how we handle your information. It is part of these Terms, and we incorporate it here by reference, which means that by agreeing to these Terms you also agree to the Privacy Policy. If anything in these Terms conflicts with the Privacy Policy on a privacy matter, the Privacy Policy controls for that matter.
If you are using the Service on behalf of someone else or an organization, you confirm that you have the authority to accept these Terms for them.
You must be at least 13 years old to use IntroVertigo. The Service is not intended for, and may not be used by, children under 13, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 13 (or under the higher age that applies in their region), we will take reasonable steps to delete it. (See our Privacy Policy for more.)
Where the laws of your country, state, or region require a higher minimum age for using an online service or for us to process your information (for example, 16 years old in some places), you must meet that higher age. By using the Service, you confirm that you meet the minimum age that applies to you.
If you are old enough to meet the minimum age above but are still a minor where you live, you should review these Terms with a parent or legal guardian and use the Service only if they agree. Because some features require payment, and minors generally cannot enter binding payment agreements, any paid subscription must be set up and paid for by an adult (for example, a parent or guardian). We do not currently verify age or guardian consent, and we rely on the confirmations you make in this section.
IntroVertigo helps a person (an "introvert") self-report their "social battery" — a simple level from 0% to 100% — along with optional details such as a feeling word, a direction ("lean"), or a short note.
The introvert can invite trusted people ("supporters" or watchers) into their "circle." Supporters see a softened, banded signal and one kind, deterministic (rule-based) suggestion for how to show up, based on the precision the introvert has chosen to share. The introvert can customize their own band labels, so the exact words or colors a supporter sees may differ from the examples in these Terms.
A few things that are core to how IntroVertigo works:
To use most features you will create an account. When you do, you agree to:
We store your password using industry-standard hashing (bcrypt). We use your email address as your login identity and for email verification and password reset.
You are responsible for maintaining the security of your login credentials. We are not liable for loss arising from someone else using your account because your credentials were not kept secure.
No system is perfectly secure. While we take reasonable measures to protect the Service and your information, we cannot guarantee that the Service or your data will always be safe from unauthorized access. For how we handle security and any security incidents, please see our Privacy Policy.
Sharing in IntroVertigo is subject-controlled. This is central to the Service:
Supporters and observers can only see what you have chosen to share with them, at the precision you set. They can never reach in, pull, or request data on their own. Access flows in one direction — outward from you, only by your choice.
If you are a supporter, you agree to respect this model and the boundaries it reflects (see Acceptable Use below).
IntroVertigo exists to help people care for each other gently. You agree that you will not:
If a supporter is pressuring you, ignoring your boundaries, or otherwise misusing the Service, you have direct tools first: you can revoke that person's access, lower the precision they see, or "go dark" at any time. You don't need anyone's permission to do this.
You can also report misuse to us at help@intro-vertigo.com. We will review reports we receive and decide, at our reasonable discretion, what action is appropriate.
To keep the Service safe and working as intended, we may remove content, restrict features, or suspend or terminate access for anyone who violates these Terms. Where reasonable and appropriate, we will try to give notice and a chance to respond, but we may act immediately when we believe someone's safety, the Service, or other users are at risk. If you believe an enforcement decision was a mistake, you can ask us to review it by contacting help@intro-vertigo.com, and we will reconsider in good faith.
Using IntroVertigo as a supporter is free.
Using IntroVertigo as an introvert requires a paid subscription, offered as monthly or yearly plans, and we offer a free trial period for new users. The current price for each plan, the length of any free trial, and any applicable taxes are shown to you before you purchase.
We may change pricing prospectively, and we will give reasonable notice of changes before they affect you.
You keep all rights to the content you create in IntroVertigo — your battery readings, feeling words, notes, band labels, "standing rules" (your "what helps me" asks), and any messages you send us, including in-app support messages ("Your Content").
To run the Service for you, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, and display Your Content solely as needed to operate, maintain, secure, back up, and provide the Service — including sharing what you have chosen to share with the supporters in your circle, at the precision you set. When you send us a support or feedback message, you also allow us to read and use it to respond to you, provide support, and improve the Service. This license exists only so the Service can function; it ends when Your Content is deleted, except for residual copies in routine backups for a limited time and as required by law.
We will never sell Your Content, use it for advertising, share it with data brokers, or use it to train AI models.
You are responsible for Your Content and confirm you have the right to share it.
The Service itself — including IntroVertigo and Fogotta names and logos, the software, design, text, and other materials we provide (excluding Your Content) — is owned by Fogotta, LLC or its licensors and is protected by intellectual property laws.
We grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the Service for its intended personal purpose, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from the Service except as expressly allowed.
Copyright complaints. IntroVertigo is not designed for users to publish content publicly or to each other beyond the subject-controlled sharing described above, so there is normally no public, user-to-user content to infringe anyone's copyright. Even so, if you believe something on the Service infringes your copyright, please contact us at help@intro-vertigo.com with enough detail to identify the work and the material, and we will respond appropriately.
We work hard to keep IntroVertigo running, and we target approximately 99% availability.
However, the Service is provided on an "as available" basis, and we do not guarantee uninterrupted access. In particular:
We may modify, suspend, or discontinue any part of the Service at any time. We are not liable to you for any modification, suspension, or discontinuation, except as required by law.
IntroVertigo is not a medical device, and it is not a medical, mental-health, crisis, or emergency service. It does not provide diagnosis, treatment, therapy, or professional advice of any kind.
To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be error-free, secure, or available at any particular time.
Some jurisdictions do not allow the exclusion of certain warranties or implied terms (for example, statutory consumer guarantees under the laws of the EU, the UK, Australia, and some U.S. states). Where that is the case, the exclusions above apply to you only to the extent permitted by law, and you may have rights that these Terms cannot take away. Nothing in these Terms is intended to exclude or limit any right or guarantee that cannot be excluded or limited under the law that applies to you.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law — for example, liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for non-excludable statutory consumer rights. The limits below apply only to the extent the law allows.
To the fullest extent permitted by law:
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the maximum extent permitted by law.
To the fullest extent permitted by law, and except where prohibited for consumers under applicable law, you agree to indemnify and hold harmless Fogotta, LLC and its owners, officers, and agents from and against any third-party claims, damages, losses, liabilities, and reasonable expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Service; (b) your violation of these Terms or of any law; or (c) your violation of the rights of another person, including any use of the Service to surveil, coerce, pressure, or harm someone.
This obligation does not apply to the extent a claim arises from our own wrongdoing. We may, at our option, take over the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate reasonably with us; we will not settle any claim in a way that imposes an obligation on you without your consent (not to be unreasonably withheld).
You may stop using IntroVertigo and delete your account at any time. When you delete your account, we delete or de-identify Your Content as described in our Privacy Policy, except for limited residual copies in routine backups (kept for a limited time) and anything we are required to keep by law.
We may suspend or terminate your access if you violate these Terms, if required by law, or if needed to protect the Service or other users. Where reasonable and appropriate, we will try to give you notice.
Some parts of these Terms are meant to continue even after your account ends. Those include: our limited license to any residual copies of Your Content that remain in routine backups (for as long as those copies exist); intellectual property rights; disclaimers; limitation of liability; indemnification; dispute resolution; and governing law. These survive termination to the extent needed to give them effect.
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to let you know (for example, by in-app notice or, if you have provided one, by email). The "Effective date" at the top shows when the current version took effect. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, please stop using the Service, and you may delete your account.
These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. Subject to the dispute-resolution section below, the parties agree to the exclusive jurisdiction and venue of the state and federal courts located in North Carolina, except where applicable law (including mandatory consumer-protection law in your home country) provides otherwise.
We hope we never have a dispute. If something goes wrong, please contact us first at help@intro-vertigo.com so we can try to resolve it informally — most issues can be sorted out quickly that way. We ask that you give us 30 days to work things out before starting any formal proceeding.
We do not require binding arbitration, and there is no class-action waiver. If a dispute cannot be resolved informally, it proceeds in court under Section 17 (Governing law). Nothing in this section prevents either party from seeking injunctive or equitable relief for matters such as intellectual-property misuse or unauthorized access, or from bringing a matter in small-claims court where available. This section also does not override any mandatory dispute-resolution rights you have as a consumer under the law of your home country.
We are not responsible for any failure or delay in performing under these Terms that is caused by events beyond our reasonable control — for example, outages of our hosting or other service providers, internet or network failures, power outages, natural disasters, fire, flood, epidemics or pandemics, labor disputes, acts of government, or other force-majeure events. This applies to all of our obligations, not just availability.
Questions about these Terms? You can reach us at:
Fogotta, LLC help@intro-vertigo.com
*Thank you for using IntroVertigo. We built it to help people show up for one another with a little more kindness and a little less guesswork.*